About the Company: athenahealth is a leading provider of network-enabled services and mobile applications for medical groups and health systems. athenahealth’s service offerings are based on proprietary web-native practice management and electronic health record (EHR) software, a continuously updated payer knowledge-base, integrated back-office service operations, and automated and live patient communication services, athenahealth is a US based publicly listed company which specializes in cloud-based software as a service for health care and point-of-care mobile apps. athenahealth has multiple products – Collector, Clinicals, Communicator, Epocrates which helps it to grow at a rapid pace right from its inception.
Official Website: www.athenahealth.com
Job Title: Issue Resolution Analyst
Cohort: Analyst
Department: Portal and Case Support
Job Location: Chennai
Reports to: Manager
Industry: Non IT (Customer Support)
Work Location: Chennai
Eligibility Criteria: 2019 passing out B.E/B.Tech/Any PG graduates with no standing arrears.
CTC Offered: 3 LPA
Job Description:
Education, Experience, & Skills Required:
- Excellent problem solving and investigative skills
- Excellent organization and time management skills
- A strong passion for delighting customers
- Understanding of the needs of our clients and how attainment of our goals will meet those needs
- Focus on quality of service as our driving principle
- Understanding of, and dedication to, continuous improvement of our processes and ourselves to support athena’s mission.
- Eagerness to participate in change-oriented endeavors geared toward expanding our capabilities.
- Willingness to vary job responsibilities as required to meet the needs of our clients.
- Desire to learn as much as possible about our core systems.
- Mastery of Microsoft Office applications, including Outlook, Word, Excel and PowerPoint
Interested Candidates can attend this walk in drive at following venue.
Interview Date: 19th July, 2019
Time: 10 am to 1 pm
Walk In Address: athenahealth Chennai, 9th Floor, Block A, Global Infocity (West Wing), 40, MGR Road, Perungudi, Chennai – 600 096.
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